one pre-built solution
Cut Costs, Boost Efficiency
ChecklistPRO is the no-code solution that standardizes complex business processes, drives team accountability, and slashes ServiceNow licensing costs.
Why Customers Use
Cost Savings
A hydro-power transmission organization using ServiceNow is facing a dilemma. Drought conditions are reducing power production revenues requiring cuts in budget across the board. These cuts affect IT and are forcing a reduction in ServiceNow subscription licenses.
A Checklist on any record in ServiceNow
When implementing solutions on the ServiceNow platform, often you are either seeking approvals (from Business Stakeholders) or using tasks for Fulfillers to complete work.
Pre-Built Solutions
ChecklistPRO is a no-code / low-code tool for developers (citizen developers to pro-coders alike) providing cost-saving options for solving problems on the ServiceNow platform. One of the benefits that ChecklistPRO customers enjoy is access to an ever-growing suite of pre-built solutions to provide immediate value for a variety of commonly occurring ServiceNow business use cases.
Our Partners
ChecklistPRO Pre-Built
AI & Automation
- Text to Checklist (AI Assist)
- Convert plain text into structured checklists
- One-click checklist creation using secure AI
Delegated Development
- Delegated Developer Jump-Start Program
- Enable non-developers to build Service Catalog items
- Built-in approvals and workflow governance
GRC & Governance
- GRC Attestation
- Checklist-based approvals for control attestations
- Reduce licensing costs while maintaining compliance
Knowledge & Documents
- Knowledge Article Checklist Approval
- Fillable PDF to Checklist
- Save completed checklists back to fillable PDFs
Data & CMDB
- Data Stewardship Solutions
- Group, department, and manager relationship management
- CMDB Server Assessment
Hardware Inventory Assessment
- Hardware Inventory Assessment
- User-driven asset verification
- Dashboards for audit tracking and exceptions
Ready-to-Use Checklists
- Environment, Health & Safety (EHS)
- NERC-CIP
- Project Management (SPM)
- ServiceNow Instance Upgrade
Spotlight the Most
ChecklistPRO: Empowering Organizations with Flexibility, Efficiency, and Cost Savings
Flexible Workflow Management
Choose between Task and Checklist Assignment to adapt workflows to your organization’s needs.
Take control of ITSM Subscription costs without compromising productivity.
No-Code Form Enhancement
Add additional information to ServiceNow forms and tables without modifying underlying records.
Define rules for when and how these fields appear, edit permissions, and completion criteria.
Ensure compliance with required Checklist Items and validation rules.
Universal and User-Friendly
Choose between Task and Checklist Assignment to adapt workflows to your organization’s needs.
Take control of ITSM Subscription costs without compromising productivity.
ITSM Assessment
Are You Overpaying for ServiceNow Licenses?
If you’re assigning Approver or ITIL licenses to people who rarely approve anything or only complete catalog tasks — you’re wasting money.
This free 5-minute assessment audits real usage and shows
- Licenses that aren’t being used
- People who don’t need paid roles
- Approvals and tasks you can replace with FREE alternatives
- Use it to clean house, reduce over-privileged accounts, and slash subscription costs.
Why would you want to put a checklist on a record in ServiceNow
Attaching a checklist directly to a record provides a guide for updating the record or supplementing information in the record with additional information
Guided Record Updates
Improved Data Quality & Consistency
Efficiency & Accountability
See
in Action
Watch how one of our pre-built solutions works from setup to execution in under a minute.
What's the value of a
Give your developers cost saving alternatives as they build solutions in ServiceNow.
ChecklistPRO is a no-code / low-code ServiceNow tool for Pro-Coders to Citizen Developers alike.
Prevents mistakes
(Even experts forget steps—checklists catch what the brain skips)
Standardizes work
(Everyone follows the same process → predictable, repeatable outcomes)
Speeds up training
(New people can perform like seasoned pros when the steps are clearly laid out)
Increased accountability
(It’s clear who did what and what remains undone)
Boosts confidence
(Peace of mind knowing nothing was overlooked)
Improves compliance
(Regulatory, security, and safety tasks get documented properly)
Creates measurable data
(Completed steps turn into insights)
Turns good intentions into consistent results
(A checklist drives repeatable outcomes)
that pays for itself
Free your customers from the cost of ServiceNow by moving Non-fulfillers and Non-Business Stakeholders to Checklists
No-Code / Low-Code Power
Create and deploy solutions on ServiceNow with ease. ChecklistPRO enables developers of any skill level to work faster, reduce complexity, and deliver results without heavy coding.
Intuitive Checklist Framework
Design workflows using a simple checklist structure that anyone can understand. This familiar approach makes processes easier to follow, manage, and complete.
Consistent User Experience
Provide a smooth, predictable interface across all workflows. Users get a uniform experience without the need to design, build, or maintain custom UI components.
Built-In Cost Optimization
Reduce licensing and development costs by preventing unnecessary Fulfiller conversions. Offer Business Stakeholders lightweight options like Checklist Approvals instead of complex reporting tools.
Our
We partnered with Ty and his ChecklistPRO team to assist one of my customers who had ServiceNow approver requirements. The solution ticked all of the boxes and helped the customer to save a lot of money in the process. Ty and his team were extremely helpful throughout. I would highly recommend.
ChecklistPRO is a great ServiceNow app that makes checklists easy to manage and follow-up on. Easy to configure for Sys Admins/Developers. User adoption is simple and straight forward
Absolutely fantastic solution that provides a significant amount of value to our organization as a managed services provider.
ChecklistPRO is a powerful, easy to use tool for developers. We are using it to provide more flexible approvals and improve workflow efficiencies. Our customer base loves how intuitive our Checklists are. We are all-the-time finding new ways to speed our development efforts and include many more groups in our organization that want to be involved in workflow digitization process activities.
As a lead developer, I love the options that ChecklistPRO gives me for accelerating my development activities. Classic UI16, Service Portal, Employee Center, Workspace UI, it’s all covered.
Our partnership with ChecklistPRO enables us to deliver cost-effective, enterprise-grade ServiceNow solutions without custom development. Clients benefit from improved workflow control, standardised processes, and measurable cost savings. With responsive support and a strong commitment to partner feedback, ChecklistPRO is an easy recommendation for maximising ServiceNow value.
ChecklistPRO is a world above the ootb checkists that ServiceNow features. You can really drive processes through ChecklistPRO – since it has features to make some or all of the checklist mandatory, visible, and the ability to drive other logic from the checklist selection. I can see this being extremely valuable to other organizations as well.
ChecklistPRO delivers simple solutions to complex ServiceNow challenges. The ability to attach checklists to any record without modifying underlying tables is a major advantage, but the value goes far beyond that. It enables complex, license-intensive workflows to be offloaded into a flexible, checklist-driven approach already proven in areas like GRC. By empowering business process owners and reducing governance overhead for developers, ChecklistPRO—together with Tygr—unlocks powerful, efficient process automation across the platform.
ChecklistPRO is a highly flexible and powerful ServiceNow app that makes creating step-by-step guides simple and effective. From process guides and approvals to order forms, it offers exceptional customization across many use cases. The CLP team is incredibly supportive and passionate, consistently delivering smart new features that enhance an already feature-rich app.
As a business analyst and citizen developer, I was able to use ChecklistPRO and the Delegated Developer pre-built solution to quickly build new Service Catalog items with a simple review by the implementation team. ChecklistPRO really brings the power of pro-coders to those without the same level of skill such as myself!
ChecklistPRO provides a no-code way to enhance workflow activities with measurable (reportable) structured data along with standardized governance methods. For example, in our Mobile Device Request solution, supervisors could conditionally approve the request by de-selecting objectionable Checklist Items, allowing acceptable items requested to proceed in the process toward request fulfillment (all without the churn of a “reject” and “resubmit” of a new order).
Previously, Data Center assessments were conducted in an external system with PDF results being imported into ServiceNow as attachments. A modernization effort replaced that external system with a custom ServiceNow App leveraging ChecklistPRO. This change simplified the assessment process, improved the reports and analysis capabilities, all with a no-code, easily modifiable checklist. Provides the platform to manage recommendations and project outcomes on the same platform as opposed to managing using a series of different tools.
Frequently Asked Questions
What is ChecklistPRO?
ChecklistPRO is a no-code / low-code ServiceNow store application that provides developers (pro-coders to citizen developers alike) with cost saving options for solving business problems by leveraging the universally understood concepts of a “checklist”.
What are the main reasons for using ChecklistPRO?
- Prevent Non-Fulfillers from becoming Fulfillers. Provide alternative to Approval users (which require Business Stakeholder licenses).
- No-code options for adding required or optional fields to a form (display) without modifying the underlying table.
- Improved Approval Requests through no-code means.
- Providing criteria for approving.
- Allows approvers to modify checklist items before approving.
- Intra-task transparency.
- Intuitive User Experience (UX).
- Prevent improper use of INCIDENT and TASK records.
- Enforce corporate best practices and/or policies during the completion process.
Who is the ideal customer?
Everyone. No seriously, EVERYONE!!
Ok, anyone that may want or need to:
- Capture additional information from ServiceNow forms (tables) based on their business needs.
- Better control their Fulfiller or Business Stakeholder subscription license counts.
- Provide guidance to Business Stakeholders for criteria to use when reviewing and approving or rejecting requests.
- Enable intra-task transparency.
- Allow staff that understands their business areas to define a list of required and/or optional pieces of information associated with completing their work…and not have to be coders to do it!
What is the ChecklistPRO Value Proposition?
- Choose between Task and Checklist Assignment to adapt workflows to your organization’s needs.
- Take control of ITSM Subscription costs without compromising productivity.
- Add additional information to ServiceNow forms and tables without modifying underlying records.
- Define rules for when and how these fields appear, edit permissions, and completion criteria.
- Ensure compliance with required Checklist Items and validation rules.
- Leverage the familiarity of checklists, minimizing training needs and accelerating adoption.
- Consistently solve problems with a universally understood approach.
- Gain real-time visibility into ongoing work through Checklist progress tracking.
- Access valuable reporting and dashboard data as items are completed.
- Access a growing suite of pre-built solutions to address common data stewardship challenges on the ServiceNow platform.
What is the ChecklistPRO Return On Investment (ROI)?
Unlocking the Full Potential of Your ServiceNow Investment with ChecklistPRO
In today’s dynamic business environment, optimizing operational efficiency while managing costs is paramount. ChecklistPRO, priced as low as $15,000 per year, emerges as a transformative solution that empowers organizations to maximize their return on investment (ROI) in the ServiceNow platform. With ChecklistPRO, you gain unlimited flexibility, streamlined workflows, and substantial cost savings, all while avoiding the need to grant extensive permissions to non-technical stakeholders.
Key Benefits
- Unlimited Empowerment:
- Enjoy the freedom to appoint an unlimited number of ChecklistPRO administrators.
- Create an unlimited number of checklists to enrich information across Service Catalog items, workflows, and ServiceNow records.
- Simplified Information Control:
- Empower business stakeholders to manage critical information specific to their functions without granting them System Administrator or Developer roles.
- Leverage ChecklistPRO’s intuitive interface to effortlessly enhance the user experience, whether in Classic UI forms or the Service Portal.
- Cost-Efficiency:
- Reduce reliance on highly skilled developers for checklist creation, saving on labor costs.
- Accelerate development and deployment of solutions, benefiting both novice and experienced coders.
- Cost Avoidance:
- Utilize the cost avoidance feature to prevent non-Fulfiller users from incurring Fulfiller subscription costs.
- Identify cost-saving opportunities by replacing Task assignments with Checklist Assignments.
- Real-World Success:
- Witness tangible results as one of our ChecklistPRO customers reinvested Fulfiller subscription savings into Integration Hub, enabling automation initiatives.
- Gain recognition and accolades from ServiceNow, showcasing the real value of ChecklistPRO in action.
- Pre-Built Solutions:
- Access a growing library of pre-built ChecklistPRO solutions, addressing common challenges on the ServiceNow platform.
- Instantly implement these “Data Stewardship” solutions and use them as blueprints for similar problems.
ROI Potential
- Achieve a 100% ROI with the pre-built ChecklistPRO packages, addressing immediate needs.
- Identify significant ROI gains by replacing Task assignments with Checklist Assignments and optimizing Fulfiller subscriptions.
- Scale your ROI by tailoring user groups’ Fulfiller status to meet your specific needs.
In conclusion, ChecklistPRO offers a compelling ROI proposition that varies based on organizational factors, but the potential for substantial savings and increased efficiency is undeniable. With an intuitive interface, cost-saving features, and a suite of pre-built solutions, ChecklistPRO is a must-have solution for any organization looking to make the most of its ServiceNow investment. Embrace the future of workflow management and data stewardship with ChecklistPRO.
What is a ServiceNow "Fulfiller"?
- Handle Incidents and related tasks (Problems and Changes), identifying, classifying, providing initial support, investigation, and diagnosis.
- Manage Incident monitoring, tracking, communications, resolution and recovery of service or workaround.
- Work on requests needing to be fulfilled through the Service Catalog (the most common reason why ServiceNow customers grow their ITSM Subscription costs)
- Create and update records derived from TASK.
- Have access to core ITSM applications.
- Access and update information in the CMDB.
- Create and update group approvals, user approvals, Incident state and user records.
- Create and update Interactions.
- Create and update release records.
What are some examples of "Non-Fulfiller groups" becoming "Fulfillers" without ChecklistPRO?
- Protective Force (Security Guards).
- Property Management Teams
- Finance Teams
- Human Resource Teams
- Telecom Teams
What is a Checklist Assignment record?
What is a Checklist Approval?
Just as with the out-of-the-box ServiceNow approvals, Checklist Approval users receive email notifications of the record being assigned to them and users can similarly find any open Checklist Approvals through the main menu of Employee Center, the Service Portal or on the classic UI Forms. Checklist Approvals can also accept responses by email, but only if there are no uncompleted required Checklist Items on the Checklist Approval.
Checklist Approvals do NOT require a Business Stakeholder role; thus, Checklist Approvals can offer a cost avoidance to customers, enabling them to invest in other areas of the ServiceNow platform.
Business Stakeholders can view reports and dashboard with ITSM data. If users need to view ITSM data that is not their own, then they will likely still need to be Business Stakeholders.
ChecklistPRO provides an assessment tool to help customers decide which, if any, Business Stakeholders can be converted back to Requester status. The assessment tool looks at the 1-year history of approvals and report viewing habits of users.
Are there any pre-built ChecklistPRO solutions?
