About us
We are a proud ServiceNow Technology Partner and Professional Services provider focusing on US Federal customers
Our story
Founded in 2016 and headquartered in Germantown, Maryland USA, we are a registered small business with a team of certified ServiceNow professionals with years of experience serving US Federal and commercial industries including energy, health, transportation, telecommunications and defense.
Our values
Our highly innovative, customer service oriented, and technology savvy team takes tremendous pride and pleasure in helping our customers achieve their goals.
280+
90%
10+
our
Ty Roach
President and Architect
Sherry Cline
Project Manger
Joon Suh
Lead Developer
Tracie Cline
Business Analyst
Calae Lunge
Program Manager
Scott Numbers
ServiceNow Consultant
Our
We partnered with Ty and his ChecklistPRO team to assist one of my customers who had ServiceNow approver requirements. The solution ticked all of the boxes and helped the customer to save a lot of money in the process. Ty and his team were extremely helpful throughout. I would highly recommend.
ChecklistPRO is a great ServiceNow app that makes checklists easy to manage and follow-up on. Easy to configure for Sys Admins/Developers. User adoption is simple and straight forward
Absolutely fantastic solution that provides a significant amount of value to our organization as a managed services provider.
ChecklistPRO is a powerful, easy to use tool for developers. We are using it to provide more flexible approvals and improve workflow efficiencies. Our customer base loves how intuitive our Checklists are. We are all-the-time finding new ways to speed our development efforts and include many more groups in our organization that want to be involved in workflow digitization process activities.
As a lead developer, I love the options that ChecklistPRO gives me for accelerating my development activities. Classic UI16, Service Portal, Employee Center, Workspace UI, it’s all covered.
Our partnership with ChecklistPRO enables us to deliver cost-effective, enterprise-grade ServiceNow solutions without custom development. Clients benefit from improved workflow control, standardised processes, and measurable cost savings. With responsive support and a strong commitment to partner feedback, ChecklistPRO is an easy recommendation for maximising ServiceNow value.
ChecklistPRO is a world above the ootb checkists that ServiceNow features. You can really drive processes through ChecklistPRO – since it has features to make some or all of the checklist mandatory, visible, and the ability to drive other logic from the checklist selection. I can see this being extremely valuable to other organizations as well.
ChecklistPRO delivers simple solutions to complex ServiceNow challenges. The ability to attach checklists to any record without modifying underlying tables is a major advantage, but the value goes far beyond that. It enables complex, license-intensive workflows to be offloaded into a flexible, checklist-driven approach already proven in areas like GRC. By empowering business process owners and reducing governance overhead for developers, ChecklistPRO—together with Tygr—unlocks powerful, efficient process automation across the platform.
ChecklistPRO is a highly flexible and powerful ServiceNow app that makes creating step-by-step guides simple and effective. From process guides and approvals to order forms, it offers exceptional customization across many use cases. The CLP team is incredibly supportive and passionate, consistently delivering smart new features that enhance an already feature-rich app.
As a business analyst and citizen developer, I was able to use ChecklistPRO and the Delegated Developer pre-built solution to quickly build new Service Catalog items with a simple review by the implementation team. ChecklistPRO really brings the power of pro-coders to those without the same level of skill such as myself!
ChecklistPRO provides a no-code way to enhance workflow activities with measurable (reportable) structured data along with standardized governance methods. For example, in our Mobile Device Request solution, supervisors could conditionally approve the request by de-selecting objectionable Checklist Items, allowing acceptable items requested to proceed in the process toward request fulfillment (all without the churn of a “reject” and “resubmit” of a new order).
Previously, Data Center assessments were conducted in an external system with PDF results being imported into ServiceNow as attachments. A modernization effort replaced that external system with a custom ServiceNow App leveraging ChecklistPRO. This change simplified the assessment process, improved the reports and analysis capabilities, all with a no-code, easily modifiable checklist. Provides the platform to manage recommendations and project outcomes on the same platform as opposed to managing using a series of different tools.
Let’s get started
ChecklistPRO is waiting for you. Try it out, and schedule a meeting to get started.