ChecklistPRO

ChecklistPRO v2.1

By Ty Roach December 16, 2025

ChecklistPRO v2.1 is available in the ServiceNow Store as of 11-11-2023 and has been certified to run on ServiceNow releases up to and including Vancouver.

New Features

  • Journal Fields. Looks like a “String” textbox, only it comes with a “Post” button that allows you to enter your up to 1000 characters of string content into a read-only entry list. The history of all posted content is maintained along with who submitted and when it was submitted.
journal-entry

The purpose of the Journal field checklist item is to capture a history of input from one or more contributors. The history of all posts to the journal field is maintained by ChecklistPRO, from the most recent to the earliest contribution. Each journal entry may be up to 1000 characters in length. Once a journal entry has been posted, it becomes part of the history and is viewable from the Checklist Item by toggling the “Show/Hide Journal Items” link. 

Journal field data is kept in the x_tygr_check_journal table with a reference back to the Checklist Item journal field.

  • Associated Checklists for Checklist Assignments. Starting in release v2.1, any Checklist Configuration record for a Checklist Assignment (i.e., a Checklist Record, table=x_tygr_check_record) will include the Template Configurations found in the Associated Configuration related list.
assosc-config
  • 6 new Database Views. Most ServiceNow licensing structures track when a customer creates a Database View and each time they do, that counts against their Custom Table total. To mitigate that, ChecklistPRO is constantly building out a list of Database Views to provide more coverage to reporting or other use-cases that involving ChecklistPRO and ServiceNow information.
LabelNameDescription
CLP CIx_tygr_check_ciA pre-built Database View for easy reporting on ChecklistPRO Items on any CMDB record. Joins the ChecklistPRO Items with the cmdb_ci table.
CLP Approvalx_tygr_check_clp_approvalA pre-built Database View for easy reporting on ChecklistPRO Items on Approval records. Joins the ChecklistPRO Items with the Approval (sysapproval_approver) table.
CLP CHGx_tygr_check_dv_chgJoins the Checklist Record with the Change Request
CLP CHG Itemx_tygr_check_dv_chg_itemA pre-built Database View for easy reporting on ChecklistPRO Items on any Change Request record. Joins the ChecklistPRO Items with the change_request table.
CLP CLAx_tygr_check_dv_claCreate a database view joining the checklist and the checklist record
CLP CLA RITMx_tygr_check_dv_cla_ritmCreates a database view joining the Checklist Items (x_tygr_check_item) with the Checklist Record (Checklist Assignment – x_tygr_check_record table) and joining the CLA with the RITM (sc_req_item)
CLP CTASK Itemx_tygr_check_dv_ctask_itemA pre-built Database View for easy reporting on ChecklistPRO Items on any Change Task record. Joins the ChecklistPRO Items with the change_task table.
CLP INC Itemx_tygr_check_dv_inc_itemA pre-built Database View for easy reporting on ChecklistPRO Items on any Incident     record. Joins the ChecklistPRO Items with the incident table.
CLP Licensex_tygr_check_dv_licenseChecklistPRO utility correlating the sys_user_has_role table with the license_role and sys_user_role tables for determining the type of license for a ServiceNow user.
CLP RITMx_tygr_check_dv_ritmJoins the Checklist Record with the Requested Item
CLP RITM Itemx_tygr_check_dv_ritm_itemA pre-built Database View for easy reporting on ChecklistPRO Items on any RITM record.     Joins the ChecklistPRO Items with the sc_req_item table.
CLP SCTask Itemx_tygr_check_dv_sctask_itemA pre-built Database View for easy reporting on ChecklistPRO Items on any Catalog Task record. Joins the ChecklistPRO Items with the sc_task table.
CLP Service Catalogx_tygr_check_dv_service_catalogJoins an x_tygr_check_service_catalog record with the checklist items
CLP Taskx_tygr_check_taskA pre-built Database View for easy reporting on ChecklistPRO Items on any Task record. Joins the ChecklistPRO Items with the task table.
  • “Within X Months” Validation Function. Check a date item’s value to see if it is within “X” months of the current date. Example
months-1
months-2

Bug Fixes

  • Corrected error with Shared Checklist “Edit Conditions” in Scripted REST API.

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